Disability Access Statement

DISABILITY ACCESS STATEMENT: PEACOCKS TEAROOM & FINE B&B

Peacocks Tearoom is to be found at 65 Waterside close to the River Great Ouse in the pretty market town of Ely. Peacocks Fine B&B consists of two suites, the Brewery House suite and the Cottage suite; both on the 1st floor above the tearoom, each has its own double bedroom, private bathroom (or shower-room in the case of the Cottage suite) and its own private living-room.

Pre-arrival

Ely railway station is about half a mile away on foot, a bit further by car or taxi. Taxis are usually available to meet trains at the station and the fare is about £4.

Car parking and arrival

Car parking space is usually available directly in front of Peacocks – not controlled by yellow lines – about 20 yards (smooth and paved) from the (separate) entrances to the Tearoom and the B&B. If we have not made other arrangements, B&B guests should come to the tearoom when you first arrive. There is plenty of public parking in Waterside and the nearby public car park. There are no steps at the entrances – only slight rises in the threshold, easily negotiable by wheelchair. We will be happy to help with luggage.

Tearoom

B&B guests take breakfast in our old kitchen, now part of the tearoom. Although the tearoom is in a grade 2 listed building, there are no real steps on the ground floor (only a couple of slight changes in level). The majority of the tearoom, and its front garden, is accessible for disabled customers and those using wheelchairs and mobility scooters. One of our toilets is designed and equipped for wheelchair-users. We can provide a non-slip liner to prevent plates slipping and our staff are always ready to assist, for example in pouring drinks for those customers with an unsteady grip.

B&B

We have no ground floor bedrooms. The ground floor is occupied by the tearoom and both our suites are upstairs on the first floor above (with five additional steps down to the Cottage Suite. We have not been able to install a lift in the listed building. There are good single handrails on the stairs. Within each suite there are no further steps and the showers in each suite have only a low step on entry. We offer free wifi internet access.